Brief summary for if you’re short on time
We want to provide you with clear and transparent information about Doctful.We know that legal texts are as impenetrable as they are important, so to make it a bit simpler for you we’ve briefly explained here about who we are, what services we offer and what you can and cannot do. Below you will find the long version of the conditions, with all the further details of the case.Who are we?
Dario Sangiovanni (hereinafter, "10 Under Tiber Studio") is the entity that manages the Website, App and tools (hereinafter, the "Platform"). Our Italian offices are in Via Castagnevizza 192, Fiumicino, Rome, 00054 Italy. We are registered with VAT and Tax code no. IT13120271005. C.F. SNGDRA83E19H501UWhat services do we offer?
We offer an online space where you can post or search for listings of specific professionals and businesses, whether they are close to you or elsewhere.We also offer other services related to the specific business sector to provide you with a complete experience.What you can and cannot do on Doctful
You can use the Platform, sign up to be able to save your searches and favorite professional services, contact advertisers, publish your professional services, and hire other additional services from us.You may not damage third parties or 10 Under Tiber Studio, break the law, use automatic mechanisms to copy or extract our content, create false contacts or accounts nor use the user access details of other people without their permission.If you are an advertiser, we recommend that you read our rules for publishing listings in detail.Who owns the Platform and the relevant content?
10 Under Tiber Studio is the owner of the Platform and of all the content, images, brands, logos, videos, texts, etc. that appear on the Platform (or they are from third parties who have given us their permission). By sharing material on Doctful, you authorise us to keep using it even when your listing is no longer on the website for our reports and historic references of the 10 Under Tiber Studio related markets, for example.Now what?
Now comes the part that will put your knowledge of the English language to the test, where the legal jargon (which is what is really legally binding) shines in all its glory. This might be a good time to eat some dark chocolate and get ready. Here we go!
1. Purpose and overview
Dario Sangiovanni (hereinafter, "10 Under Tiber Studio", or "we") applies the following terms and conditions ("General Conditions"). These rule:- use, browsing and, where relevant, registration, of the website held under the domain doctful.com as well as its respective subdomains (hereinafter, the "Site" or "Website") and the mobile apps (hereinafter, the "Applications" or "Apps") owned by 10 Under Tiber Studio (hereinafter, the "Platform")
- the downloading and use of any information, text, images or other content (hereinafter, the "Content") that you might access from the Platform.
Our aim is to increase your awareness of what we do, how our Platform work and the services we provide. At 10 Under Tiber Studio, we truly appreciate our users and the trust you place in us when using our Platform is essential. Therefore, we would like to repay this trust by giving you information on our services that is clear and easy to understand.Below you will find the General Conditions and any other terms and conditions of the services that constitute the entire contract between 10 Under Tiber Studio and its users.What is Doctful?
Our website, hosted under the domain doctful.com and its subdomains, and our Apps, contain a technology platform that we make available to our users so they can publish listings of their professional and business profiles and services or search for a professional or business (hereinafter the "Professional Services").10 Under Tiber Studio is merely an intermediary that is limited to facilitating contact between users offering professional services and those who are looking for professional services. 10 Under Tiber Studio does not have any involvement in any transactions that may arise from such contact. Within this context, we provide some additional services connected with the Platform we just described above (hereinafter, the "Additional Services"). There is more information on our Additional Services in Clause 7 of these General Conditions.Who is Doctful?
Dario Sangiovanni is the owner of this website and the Platform, with registered office at Via Castagnevizza 192, Fiumicino, Rome, 00054 Italy, VAT and tax code no. IT13120271005, C.F. SNGDRA83E19H501UPlease feel free to contact us at any time by sending us an email at privacy(at)doctful.com.2. Access to the Platform and acceptance of the General Conditions
When accessing or using the Platform, you do so under your own responsibility and assume the role of user (hereinafter,"User") and it is assumed that you have read, understand and unreservedly accept these General Conditions in their latest published version. In the event that you use additional services requiring registration, whether as a private user or professional user, you will become a registered user (hereinafter, "Registered User"). This likewise assumes that you accept the specific conditions that replace, add to and/or modify these General Conditions (hereinafter, "Specific Conditions") as they apply in each case. There is more detailed information on our Additional Services in Clause 7 of these General Conditions.We reserve the right to extend, modify, substitute and/or cancel our Platform and/or these General Conditions at any time, without prior notice and without giving rise to any liability or indemnity on the part of 10 Under Tiber Studio. We will do our best to notify you of any changes to the General Conditions. In particular, if you are a Registered User, we will notify you of any changes to the Terms and Conditions by email to the email address you provided to us during registration. We will also change the date of the "latest update" located at the top of these General Conditions. However, we advise you to review these General Conditions frequently to be aware of any changes we may have made.If you access the Platform or use the Professional Services after any change is made to the General Conditions, you will be expressly accepting the new General Conditions.If you do not agree with these General Conditions or with any changes that may be made to them, you will need to stop using the Platform as well as the Professional Services. If you continue to use them, it means that you accept the General Conditions.To clarify, the present General Conditions and the Specific Conditions, where applicable, will apply to both private users and professional users.3. Children
The Professional Services provided by 10 Under Tiber Studio are not intended for minors under 18 years old. By accessing or using our Platform or Professional Services, you state and guarantee that you are 18 years old or over.4. Conditions of use and responsibility for use of the Platform
Your use of the Platform must at all times comply with these General Conditions and the Specific Conditions, where applicable, as well as applicable law, good morals, decency and public order.You may not use any of the above unlawfully, inappropriately or in any way that contravenes any provision in these General Conditions or the Specific Conditions, as the case may be. In order to facilitate your browsing and use of our Platform, please see the following list of what you can and cannot do:You can:
- Access and browse the Platform without needing to register, completely free of charge (without prejudice to the Additional Services described in Clause 7 of these General Conditions).
- Receive new Professional Services listings or save Professional Services that may be of interest as a favourite.
- List Professional Services that you own or manage.
- Sign up for Additional Services connected with the Professional Services you are listing on the Platform.
You cannot:
Disseminate, share or publish:
- Content that is racist, xenophobic, obscene or derogatory.
- Content that incites, involves, or promotes criminal, violent or defamatory acts on the grounds of age, gender, religion, beliefs, or that involves the defence of terrorism.
- Content that injures the fundamental rights of third parties in any way.
- Information that constitutes illicit or unfair advertising.
- Content that violates the privacy of communication and/or the applicable law with regards to personal data protection.
- False, inaccurate, or fraudulent content that could mislead the recipients of such information.
- Use the Platform for illicit or commercial purposes, for the purpose of making a profit, or for the resale, transfer or disposal for the use or benefit of any other person or entity.
- Cause damage to IT systems owned by 10 Under Tiber Studio or third parties or introduce or spread computer viruses or anything else that could damage the IT systems.
- Carry out acts that in any way infringe on the Intellectual and Industrial Property rights of 10 Under Tiber Studio and/or jeopardise the reputation of 10 Under Tiber Studio, or of third parties.
- Use the identity and/or access keys or password belonging to another Registered User without their consent.
- Access, control or copy any content or information included on the Platform using any kind of robot, spider, scraper or any other automatic or manual process to do so for any purpose, without our express written permission.
- Violate the restrictions contained in any notice on the exclusion of robots included on this Website, or bypass or circumvent other measures used to prevent or limit access to this Website.
- Take any action that imposes or that may impose an unreasonable or disproportionately large load on our infrastructure.
- Set up a link to any content on the Platform for any purpose without our express written permission.
- Copy, display or otherwise incorporate any content from the Platform into any other website or app without our prior written permission.
What happens if you do any of these things?
If you carry out any of the above-mentioned actions, you will be liable for any damages arising from such direct or indirect breach of these General Conditions and you agree to hold 10 Under Tiber Studio harmless.In the event that these General Conditions or Specific Conditions are breached, we reserve the right to unilaterally cancel, at our sole discretion and without prior notice, the access to, use of and/or registration on our Platform and Professional Services of any User, Registered User or Advertiser, without this in any way giving rise to any form of compensation.What happens if you find someone doing this?
If you become aware that any infringement on the rights of 10 Under Tiber Studio or third parties is occurring or if any other use contrary to these General Conditions or the Specific Conditions is taking place, we ask you to inform us by sending us an email at privacy(at)doctful.com or by telephone.5. Publishing listings
You will need to register to be able to publish a listing for your services on our Platform. By doing so, you guarantee that all the data you include in the listing is truthful, accurate, complete and up-to-date. At 10 Under Tiber Studio, we will strive to check the veracity and accuracy of the information published in the listings, but we cannot completely guarantee the veracity of such information. Therefore, you undertake to keep the information provided up-to-date at all times, notifying us as quickly as possible if any of the information becomes outdated or is inaccurate. By publishing a listing you acknowledge that you are the owner of the service you are listing (or duly authorised to list it by the owner of the service) and that you will be solely responsible for the truthfulness of the information published, and consequently you will be exclusively liable for any damages or any other liability that may arise in this regard.You acknowledge that 10 Under Tiber Studio reserves the right to deactivate listings that do not comply with these General Conditions.10 Under Tiber Studio, as a simple intermediary, cannot be linked in any way other than as described in these General Conditions and in the applicable laws, and as such, the price and other information contained in the listings regarding the Professional Services does not constitute a commercial offer on our part.To publish a listing, you simply need to follow the steps outlined on our Platform. Upon completion of the process to publish a listing, if you are a private advertiser, you will need to validate the telephone number supplied in the listing and you will receive a confirmation email at the address provided during registration. This validation may carry an additional cost if the telephone number supplied is a landline or an international number.Free services for private users
If you are a Private Advertiser, you recognize that the use of the free service for publication of listings is limited to the publication of a maximum of two services, so that you can test our service. You can maintain these services published for as long as you want.Once you have used up your quota of free listings, if you want to publish an additional service, you must purchase one of the paid publication services on Doctful.10 Under Tiber Studio may keep some data blocked from the date of deactivation of the last listing in order to prevent misuse of the free service, or fraud. See our Privacy Policy for more information.Publication of listings and other services for Professional Users
The services offered for Professional Users, (hereinafter referred to as "Professional User(s)"), including, but not limited to, the publication of listings, are subject to the subscription of a contract of services and to the economic consideration established for each of the services for professionals at any given time.The listings of Professional Users may also be published, at the sole discretion of 10 Under Tiber Studio, on other professional services listing portals unless the Professional User expressly objects to such publication. In addition, in the event that the Professional User has contracted other services, this user may connect his or her Doctful/tools account and import part of the content.6. Rules for publishing listings
By using the Platform for publishing listings, you expressly agree to:
- Not republish images or publish images with any kinds of frame, watermarks, logos, text, or videos made by means of photo montages of professional services.
- Not publish images or other types of multimedia content (videos) that are not relevant to the listing.
- Not publish listings that contain images or any other type of multimedia content (videos) that do not correspond to the advertised professional service or that are not related to the advertiser's activity.
- Not publish multimedia content of its own or generated by third parties, by contracting the corresponding viewer service, with inappropriate, defamatory, illicit themes, materials or information, that violate any third party rights (including, in particular, image rights, data protection or intellectual or industrial property); that contain contact data of the advertiser, watermarks, logos or texts; or that are irrelevant or unrelated to the advertised professional service.
- Not include in the listing description irrelevant information or information unrelated to the advertised professional service.
- Not use capital letters in the ad description, beyond the proper use at the spelling level.
- Not use capital letters in the ad description, beyond the proper use at the spelling level.
- Not add additional telephone numbers or contact emails outside the space intended for that purpose in the listing.
- Not publish professional services that will not be available in the near future or currently unavailable.
- Not publish listings concerning the transfer or assignment of licenses, authorisations, concessions and similar.
- In general, engaging in any artificial conduct with the aim of obtaining an unlawful positioning in the listings of the Platform and/or causing fraudulent alerts to be sent to Users (e.g. posting and subsequently deleting photographs, altering the description of a listing repeatedly and without justification).
- Not publish inaccurate prices.
- You cannot take down a listing with a code and publish it again with a different code.
- You may not publish advertisements with a content/objective other than the sale of the specific professional service advertised
- If you are a member of a franchise network, professional association, multi-agency or any other organisation of a similar nature (whether operating under the same or a different VAT) - (you undertake not to) duplicate the same listing that has already been published on the Platform by other franchisee members, associates or agents of your organisation during the same period of time; and this regardless of whether the listings are published under different accounts, trademarks, logos or trade names, as well as under separate publishing contracts or even regardless of the authorisation of one of them and/or the mandate of the professional service owner.
In the event that even a single violation of the rules for publishing listings is detected or occurs, you accept that 10 Under Tiber Studio reserves the unquestionable right to terminate and/or suspend the contractual relationship, the provision of the service and/or remove the advertisements that do not comply with the publication rules and/or the General Conditions and/or the Specific Conditions, if applicable.You accept that 10 Under Tiber Studio reserves the right to remove listings that do not comply with these rules of publication or the General Conditions and/or the Specific Conditions, where applicable.Anti-fraud measures - measures taken in the event of non-compliance with these General Terms and Conditions
In order to prevent fraudulent use of the Platform, you understand and accept that 10 Under Tiber Studio may suspend and/or penalise positioning or visibility of listings that contain material suspected of being fraudulent or contrary to these General Conditions. These suspended listings will not be visible on the Platform until the appropriate checks are completed.In order to provide accurate information to our Users, 10 Under Tiber Studio may penalise advertisers who do not comply with the publication rules indicated above in article 6.The listings penalised for these reasons will lose all the ranking values they had acquired at the time of the application of the penalty and will not appear in the Users alerts. In this regard, the penalty will be applied on a daily basis to be determined by 10 Under Tiber Studio, depending on the behaviour and warnings given to the advertiser, and may be extended up to 30 days.Penalties arising from misuse of our Platform will be notified to the advertiser and will apply to all listings posted at that time from the relevant account on the Platform.10 Under Tiber Studio will have the right, but not the obligation, to investigate reports of fraud notified by users and, in this case, the advertiser must cooperate in the investigation.By using the publication service, you understand and accept that 10 Under Tiber Studio will not be liable for any direct or indirect loss or damage due to the fraudulent use of the Platform and, in particular, to the application of anti-fraud mechanisms and measures, including but not limited to:
- loss of earnings or profits
- loss of a business
- loss of profits or contracts
- loss of data
10 Under Tiber Studio reserves the right to implement any additional anti-fraud measures it deems appropriate or necessary from time to time.In accordance with these General Conditions, you expressly accept that, once the listing is published, with your consent at the end of the publication process, you will lose the right of withdrawal, in accordance with the provisions of the Consumer Code and applicable legislation.7. Additional services
As mentioned above, apart from the use of the Platform and services to connect people offering professional services with those looking for it by publishing listings, we also provide a number of Additional Services, directly or through other companies (from our group or not) with which we collaborate. Specifically, we offer you:
- A service called API (Application Program Interface)
- Multimedia services, including photo albums and videos
- A webinar participation service for professionals
- An export service for professional services listings
- An information service on similar professional services that may be of interest to you
- A duplicate listing monitoring service to identify duplicate listings from different public sources on the web.
Please note that these Additional Services may be subject to Specific Conditions that are different to these General Conditions.8. Intellectual and industrial property
8.1. Material and information contained on the Platform
Through these General Conditions, you acknowledge and accept that all rights regarding the material and elements appearing on the Platform (including, but not limited to, drawings, text, graphics, maps, photographs, images, audio material, video material, distinguishing marks, logos, trademarks, trade names, domains, software etc.) belong to 10 Under Tiber Studio or, where appropriate, to third parties who have consented to the transfer of the same to 10 Under Tiber Studio, consequently, we have all the necessary rights and licenses for the use of such.The fact that we allow you to access, use, browse, utilise and/or download material from our Platform in no way implies that we waive, transmit or grant any licenses or transfer of our rights, or that you acquire ownership thereof. As a User or a Registered User, you only have the right to strictly personal and private use, solely in order to benefit from the Platform. Consequently, you cannot manipulate any identifying element from 10 Under Tiber Studio or the respective owners. In particular, the use of any material or elements from the Platform for inclusion in whole or in part on other websites or apps without our prior written permission is prohibited. The use of any element or information in such a way so as to give the impression that it belongs to or is associated with the User or Registered User is likewise prohibited.Specifically, it is not permitted to re-sell, deep link, use, copy, monitor (for example, spider, scrape), display, download, save or reproduce the content, information, software, products or services available on our website for any commercial or competitive activity without our prior written permission.8.2. Material published by the User
The material and information you publish on our Platform when using the Professional Services must respect the image rights, data protection and intellectual and industrial property that may exist on them. Therefore, you acknowledge and agree to assume exclusive responsibility for any liability or damage that may arise in connection therewith.By disseminating or publishing information, non-personal data, photographs or any other material through Doctful, you grant us a non-exclusive, royalty-free, perpetual, transferable, valid and unlimited worldwide license for the maximum term of protection permitted by law and with the ability to sub-license such information to affiliated companies and third parties. In this sense you acknowledge that 10 Under Tiber Studio has the right to disseminate all or part of the content of listings for advertising campaigns, promotion of the Platform, blogs, etc.Specifically, you authorise us to:
- add Doctful's watermarks in order to prevent such photographs from being published by unauthorised third parties
- use information about the professional services advertised on our Platform for statistical reports and other references in the related markets. Such information may be used even after the respective listings had been removed from the Platform
- copy, distribute, transform or publicly communicate said material
If you are a photographer and use and/or access our Platform to upload photos, videos related to professional services, which are the result of your work or service, by disseminating or publishing information, non-personal data, photographs or any other material through Doctful, you grant us a non-exclusive, royalty-free, perpetual, transferable, valid and unlimited worldwide license for the maximum term of protection permitted by law and with the ability to sub-license such information to affiliated companies and third parties. In this sense you acknowledge that 10 Under Tiber Studio has the right to disseminate all or part of the content of listings for advertising campaigns, promotion of the Platform, blogs, etc.9. 10 Under Tiber Studio's responsibility
Our responsibility is established in the terms of the regulations contained in Italian Legislative Decree 70/2003 and subsequent amendments and integrations in implementation of Directive 2000/31/EC on electronic commerce, which states, inter alia, that we cannot be responsible for the content published by users.As mere intermediary service providers, although we do our best to ensure that all published content is correct, we have no obligation to exercise prior controls over the veracity, accuracy, lawfulness, completeness, appropriateness or suitability of the information or material published on the Platform as this is information stored at the request of Users. However, if for any reason we become aware of any unlawful actions or actions contrary to these General Conditions or the Specific Conditions, we will act with due diligence to remove the relevant information or make it impossible to access in accordance with current regulations.10 Under Tiber Studio assumes no kind of liability for damages that may arise in connection with the relationship between users arising from their contact or negotiations.The Additional Services will be regulated according to their specific conditions, with 10 Under Tiber Studio assuming the liability due under the applicable law in connection with the same.Access to and use of the Platform requires computer equipment or a computing device and an Internet connection, the costs of which you agree to bear yourself.We are not liable for any charges, encumbrance, claims, conflicts or any other charges that could affect the professional services listed on our Platform, and you agree to hold 10 Under Tiber Studio harmless with respect to any liability or damages thereby arising.We are not responsible for the veracity, integrity, accuracy, lawfulness, appropriateness or suitability of the information, materials and/or content available on the websites of third parties which you may access through links on our Platform.10. Payments on the Platform
On the Platform you can contract some of our Professional Services such as, for example, the publication of your listings, if you are a Registered User, and pay directly by credit or debit card. These payment instruments are subject to the authorisation of the corresponding issuing entities, so that, in the absence of such authorisation, 10 Under Tiber Studio will not be able to carry out the transaction and will have to cancel it.10 Under Tiber Studio uses an external provider for electronic payment. The data provided to 10 Under Tiber Studio through the payment channel is duly encrypted to guarantee maximum security and confidentiality by means of the "Secure Socket Layer" (SSL) system.11. Contracting with third parties through the Platform
You acknowledge and accept that any contractual or non-contractual relationship, as appropriate, that you formalise with any advertiser, User, Registered User or third party through our Platform or our Professional Services will be carried out solely and exclusively between you and the other party in question. 10 Under Tiber Studio will not be part of, or assume any liability whatsoever for, such a relationship or for any damages that might arise from it.Therefore, we advise you to proceed with caution when contacting and contracting any advertiser, User, Registered User or third party through our Platform. If you have any concerns or suspicions that any kind of unlawful activity, fraud or any other actions contrary to these General Conditions are being carried out, we advise you not to formalise any kind of payment or contract and get in touch with us as soon as you become aware of any of the above activity (by sending us an email at privacy(at)doctful.com), and we will do everything possible to help resolve the situation.12. Links or hyperlinks to the Platform
At 10 Under Tiber Studio, we are concerned about the integrity of our Platform when they are accessed in a particular way solely by third parties or when they are displayed in an area created exclusively by third parties. In this regard, you must explicitly request and ensure you have the express written permission of 10 Under Tiber Studio before deep linking or framing this Website or any of its Contents. If you would like to do this, when contacting 10 Under Tiber Studio to request permission you will need to include: a) your name, email address and telephone number, b) the name of your company, c) the address or addresses of the website where the proposed deep linking or framing will appear, d) specific information on the deep linking or framing covered, including the content or pages of the website with which you want to establish the deep linking or framing.You must not link our Platform with any other website or app containing inappropriate, defamatory or illegal information, material or themes, or material or information that infringes on any third party's rights, including any intellectual or industrial property rights. Likewise, you may not set up any kind of framing that allows the Platform to be viewed through an address other than that of the actual Platform in such a way that or that could create errors or confuse or mislead users as regards the true source of the items or services being displayed, or that involves an act of unfair competition (e.g. that can be used to exploit 10 Under Tiber Studio's reputation and prestige, or otherwise, contrary to the law).13. Personal data protection
When you access the Platform and/or use the Professional Services or Additional Services, it is possible that we may process your personal data. You can get detailed information about how and why we process your personal data in our Privacy Policy.We also hereby notify you that we may use cookies when you browse the Platform. You can get detailed information about our use of cookies in our Cookie Policy.14. Term and Duration
Access to the Platform and Professional Services is, in principle, indefinite.Both the User and 10 Under Tiber Studio may terminate their relationship without prior notice at any time.However, a different duration and the need for prior notice may be established in the Specific Conditions, in the contract signed by professional advertisers or in the applicable legislation. Any Clause of these General Conditions that is or that becomes illegal, invalid or unenforceable will be excluded and deemed inapplicable, being replaced by another clause that resembles it as closely as possible, without this negatively affecting the User, and without giving rise to any compensation whatsoever. In this case, the remaining provisions or clauses are not affected and will remain in full force.15. Applicable law and jurisdiction
These General Conditions, as well as any relationship between 10 Under Tiber Studio and the Users and Registered Users are subject to Italian law. Any dispute, within the limits of the legislation in force, even of an interpretative nature, which may arise with reference to the General Conditions will therefore be referred to the jurisdiction of the Court of Rome.